Work From Home Senior Talent Support Specialist - Ref. 0196E

Descripción de la oferta

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

Senior Talent Support Specialist at BairesDev

We’re looking for a proactive and experienced Senior Talent Support Specialist. The Talent Support Specialists are the front line and face of BairesDev Talent Acquisition. They help our candidates with any issues that may appear during the application, assessment, and interview stages of BairesDev’s recruitment process.

What You Will Do:

- Provide candidate and applicant support.
- Respond to help desk tickets and live chat inquiries.
- Treat our candidates with respect, kindness, and enthusiasm as you interact with them.
- Learn our products and platform inside and out.
- Create clear and informative knowledge base articles and guides to provide self-service support. Keep this documentation current as our platform evolves.
- Troubleshoot technical issues in our platform and work with our developers to identify, document, and fix problems.

Here’s what we are looking for:

- 3+ years of experience in Customer Support or Customer Success.
- Strong communication skills to artfully break down, solve, and explain complex issues.
- Passion to work with people.
- Be organized and able to juggle multiple priorities at one time.
- Experience in the IT Industry head-hunting.
- Advanced English level.

How we do make your work (and your life) easier:

- 100% remote work (from anywhere).
- Excellent compensation in USD or your local currency if preferred
- Hardware and software setup for you to work from home.
- Flexible hours: create your own schedule.
- Paid parental leaves, vacations, and national holidays.
- Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
- Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Apply now and become part of a global team where your unique talents can truly thrive!

Requerimientos

• Educación mínima: Universidad
• 3 años de experiencia
• Idiomas: Inglés
• Conocimientos: Reclutamiento, Recursos Humanos, Tecnología de la información, Lean, Agile

Palabras clave: casa, remoto, remote, teletrabajo, home, senior, sr, talento, apoyo, support, soporte, especialista

Ayer

Acerca de BairesDev LLC

Acerca de la compañía

BairesDev es una premiada compañía de outsourcing de software. Más de 500 clientes confían en nosotros, entre los que destacan Google, Pinterest, Adobe, y Rolls-Royce. En los últimos 15 años hemos completado más de 1,200 proyectos en 100 sectores industriales.

Impulsados por nuestros valores

Empoderamos al talento para prosperar, fomentando la innovación y redefiniendo la esfera tecnológica. Promovemos la diversidad porque creemos en el pote...

Acerca de la compañía

BairesDev es una premiada compañía de outsourcing de software. Más de 500 clientes confían en nosotros, entre los que destacan Google, Pinterest, Adobe, y Rolls-Royce. En los últimos 15 años hemos completado más de 1,200 proyectos en 100 sectores industriales.

Impulsados por nuestros valores

Empoderamos al talento para prosperar, fomentando la innovación y redefiniendo la esfera tecnológica. Promovemos la diversidad porque creemos en el potencial de cada persona para alcanzar el éxito, sin importar sus características físicas, sociales y personales. El acceso a oportunidades es un impulsor crucial. Nos esforzamos por alcanzar la equidad mejorando el acceso a la tecnología y colaborando con talento global.